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Shipping policy

Delivery Costs:

Delivery cost will be calculated at the checkout and is dependant on the items/weight and location. 

Delivery Times:

Perth Metro: Approx. 3-5 days
Rest of WA: Approx. 7-10 days
Rest of Australia: Approx. 14-21 days

Dispatch/Handling Times:

Orders are dispatched daily from our Perth and Brisbane warehouses.

Delivery Terms & Conditions:

  • By placing your order with Growplay you consent to having the courier drop off your order at your address if you are not home at the time of delivery. To request that your order is not dropped off if you are not home, please email us to make an exception (additional fees apply).
  • Couriers cannot call prior to delivery.
  • If no one is home, couriers will leave your item in a secure location at your premises.
  • Neither Growplay nor the courier will be held liable for any items left at the property.
  • Delivery service requires easy access to ground level only (no stairs).
  • Orders are sent using a third party logistics provider. We cannot guarantee or deliver on a specific day or time.
  • We cannot delay or hold dispatch of orders (except laybuy).
  • Assembly is not included.
  • We are unable to deliver to a PO Box, please provide a residential or business address.
  • Please choose your order carefully as we cannot make changes after it has been invoiced and/or shipped.