Shipping policy

Standard Timeframes

Shipping costs are calculated automatically at checkout based on your location.

🚚 FREE metro delivery on monkey bar frame orders

Excludes NT & TAS

Australia-Wide Delivery

2–10

Business Days

Note: Delivery times are estimates and may vary due to courier schedules or peak periods.

Our Australian Warehouse Network

Orders are dispatched from your nearest warehouse for faster delivery:

📍 Perth 📍 Brisbane 📍 Melbourne

📦 FREE Click & Collect

Skip the shipping fees and pick up your order directly in Perth, Melbourne and Brisbane.

💰

No Delivery Fees
Save on shipping costs

⚡

Fast Turnaround
1-2 business days

Learn More

Order Tracking

1. Order Confirmation

You will receive an email confirmation as soon as you place your order.

2. Dispatch Notification

We'll email you a tracking number and link as soon as your order leaves the warehouse. Please note: this may take up to 48 hours for tracking to become active.

⚠️ IMPORTANT

Planning an Installation?

Please wait until your order has physically arrived before booking any third-party installation services.

Delivery times are estimates and delays can happen.
Growplay is not responsible for call-out fees if installers arrive before the product.
We recommend inspecting all boxes upon arrival before the installer arrives.

Still have questions?

If your order hasn't arrived within the estimated timeframe or if you have any other concerns, our team is here to help.