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FAQs

Common Questions

Do most kids love ice cream? Yes! And your kids will love their monkey bars! Whether they are climbing and swinging all over them, or just hanging out, boys and girls from toddlers to tweens all have tons of fun on our climbing frames.

Our monkey bars are designed to fit as many Australian gardens as possible. The frame footprint is 3.8m x 3m and we recommend allowing 5m x 4m so your kids have some extra room to play.

Yes, very easy. We made sure that you have as little work to do as possible. Most of the components are welded and ready to go, which makes them stronger too. Your frame will come with a Growplay allen key and simple assembly instructions. We have an instruction video you can view online or on our Facebook page

All our frames are painted in our distinctive Growplay blue and silver colours, part of our individual brand identity.

‘Freestanding’ means your climbing frame can be easily erected and moved around your yard without the need to dig holes in your lawn or use concrete. You will need to secure each leg to the ground with the small ground spikes (tent pegs) supplied. This is crucial to the stability of the frame. DO NOT ERECT ON PAVED OR HARD SURFACES

Our monkey bars are sturdy and strong, and will support an adult. But they are not designed for grown-ups, we designed them for use by the intended age group from 3 - 15 years old, with each child weighing in at around 50kg.

Growplay monkey bars have been structurally engineered and load tested to hold over 500kg. That means a maximum of around 10 children on the frame at any one time, when they each weigh 50kg.

Your Growplay Monkey Bars are a high quality product made of powder coated, galvanised steel with the steel frame warrantied for 5 years and all accessories with a 1 year warranty.

Yes! You can touch, feel and play on the complete set up at The Playroom in Osborne Park, Perth WA. For other states, please contact us and we can help you understand the quality, flexibility and fun options our frames offer all Aussie families.

Installation & Setup

Yes from 1.3m to 2.1m

It is important to erect your frame on a flat and level soft surface like grass. Our frames cannot be installed on a slope. If the frame is unstable, then it is not level or has not been assembled correctly. Check the level of your lawn, and re-check your installation. Get the ‘grub’ screws nice and tight, but never use an extension bar or hammer. If you are still having trouble, please call us.

Yes, there is 1 peg per leg to stabilise the frame. They are a requirement for safe installation and use of the monkey bars, so please use all supplied pegs and make sure they are properly secured into the ground.

Yes there should be some movement in the frame, but it should never be loose. Make sure all screws are done up tight, they are designed to bite into the steel tubing.

No, definitely not. Our frames are designed to be installed on a lawn or a firm earth surface. This is essential so that the frames can be properly secured, and also so the ground surrounding the play area is soft and safe for your kids.

Shipping & Delivery

Shipping cost can be calculated on the checkout page, prior to paying for your order. Simply enter your address and the delivery fee will be calculated and displayed.

Standard delivery takes 7 - 14 days for most capital city locations.

Please note that delivery can take up to 21 days depending on your location. If you have not received your monkey bars within 21 days of purchase please contact us via messenger.

Your Growplay set will arrive flat packed in 7 large boxes measuring 2.4m long with a max weight of 20kg each. That’s about the same weight as a well packed suitcase.

Sorry, but we don’t offer a pick-up option. Our monkey bars are all dispatched from our fulfilment centres and delivered to your door.

They sure are! For international orders please contact us so we can get you the cheapest shipping rate possible to wherever you are in the world.

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