This section doesn’t currently include any content. Add content to this section using the sidebar.

Image caption appears here

Add your deal, information or promotional text

FAQ

Common Questions

Do most kids love ice cream? Yes! And your kids will love their monkey bars! Whether they are climbing and swinging all over them, or just hanging out, children from toddlers to tweens all have tons of fun on our climbing frames.

Our monkey bars are designed to fit as many Australian backyards as possible. We have a range of sizes to suit your backyard, including the The Original, The Compact and X-Range. Check the product page for measurements.

Yes, very easy. We made sure that you have as little work to do as possible. Your frame will come with all the tools you need and simple assembly instructions.

All our frames are painted in our distinctive Growplay blue and silver colours, part of our individual brand identity.

‘Freestanding’ means your climbing frame can be easily erected and moved around your yard without the need to dig holes in your lawn or use concrete. You will need to secure each leg to the ground with the small ground spikes (tent pegs) supplied, and spiral ground anchors for The Compact. This is crucial to the stability of the frame. DO NOT ERECT ON PAVED OR HARD SURFACES.

Our monkey bars are sturdy and strong, and will support an adult.

Growplay Monkey Bars have been structurally engineered and load tested to hold over 950kg, with up to 10 children at one time.

Your Growplay Monkey Bars are a high quality product made of powder coated, double galvanised steel, with the steel frame backed by a 10 year warranty and all accessories with a 1 year warranty, with half-price replacement accessories for life outside of warranty.

Yes! You can touch, feel and play on the complete set up at our showroom in Balcatta, Perth WA. For other states, please contact us or read our reviews online and we can help you understand the quality, flexibility and fun options our frames offer all Aussie families.

Some Growplay products may be accessible with Funky Monkey Bars. Please contact us for further information.

Installation & Setup

If you are having trouble setting up your Monkey Bars download a copy of our digital instructions here.

Yes, the monkey bar section of the frame is height adjustable from 1.3m to 2.3m.

It is important to erect your frame on a flat and level soft surface like grass. Our frames cannot be installed on a slope. If the frame is unstable, then it is not level or has not been assembled correctly. Check the level of your lawn, and re-check your installation. Get the ‘grub’ screws nice and tight, but never use an extension bar or hammer. If you are still having trouble, please call us.

Yes, there is 1 peg per leg to stabilise the frame. They are a requirement for safe installation and use of the monkey bars, so please use all supplied pegs and make sure they are properly secured into the ground.

Yes there should be some movement in the frame, but it should never be loose. Make sure all screws are done up tight, they are designed to bite into the steel tubing. Don't be afraid of overtightening - the tighter the better!

Shipping & Delivery

Shipping cost can be calculated on the cart page or at the checkout prior to paying for your order. Simply enter your address and the delivery fee will be calculated and displayed.

Standard delivery takes 7 - 14 days for most capital city locations.

Please note that delivery can take up to 21 days depending on your location. If you have not received your monkey bars within 28 days of purchase please contact us.

Your Growplay set will arrive flat packed in 7 large boxes measuring 2.4m long with a max weight of 20kg each. That’s about the same weight as a well packed suitcase. Additional accessories will come in extra boxes.

Sorry, but we don’t offer a pick-up option. Our monkey bars are all dispatched from our fulfilment centres and delivered to your door.

We currently only deliver within Australia.

No. The PO Box network is owned by Australia Post and can only receive deliveries that are sent by Australia Post.

We use a variety of courier services other than Australia Post and will require a street address (residential or business) when placing your order.

Layby

You will simply need to update the primary payment method in your PayPal account. 

No. If you wish to add items to your order, you will need to place a separate order for these. If you wish to cancel your order, you will forfeit 20% of the total order amount. 

No. It is only possible to pay your scheduled monthly payments, or pay off the remaining amount in full.

Yes. You can pay off the entire remaining balance of your layby to receive delivery sooner. If you wish to arrange this, please contact us here.